policies

Flounder Pounder Marine & Trading Co., Inc.  - 750 - C Mullet Rd. Cape Canaveral, FL 32920 ph 321-868-1688 www.FPmarine.com 
email sales@fpmarine.com

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RETURN POLICY

Subject to the following conditions, Flounder Pounder Marine will issue refunds on products returned in their original packaging and undamaged if received within 30 days from the date of purchase.

- There is a 5% restocking fee on all returns received within 15 days from the DATE OF PURCHASE
- There is a 15% restocking fee on all returns received from 16 - 30 days from the date of purchase. 
- Returns will not be accepted after 30 days
- We do not refund shipping charges unless the return is due to an error on our part.
- Any order placed online, by phone, or by fax may be cancelled within 1 hour of the time the order was placed. Cancellations after 1 hour are considered returns, and subject to the 5% restock fee. 
- No refunds on electrical items. We test all electrical parts, gauges, and equipment for proper operation prior to shipping. 
- No refunds on cut-lengths of product.
- No refunds on special order items
- No refunds on "sale" items or "liquidation" items.
- Propellers: There will be a 25% restocking fee for all propellers that are returned. NO refund will be issued for any propeller that has been damaged.

If you have a question or a request for refund or exchange, please call us at 321-868-1688

We do realize that there are special circumstances. You will find that we are very reasonable. Our direct email is sales@fpmarine.com

ON-LINE SALES/ebay POLICY

If payment has not been received within 7 days from the date of order, the transaction will be cancelled and the item will become available for purchase. 

Flounder Pounder reserves the right to cancel any ebay auction at any time for any reason.

 

Privacy policy

Flounder Pounder will not disclose your personal information to any one, at any time without your specific permission! This includes email addresses, telephone numbers, name, address, and of course credit card information. 

 


Flounder Pounder Marine & Trading Co., Inc. 750-C Mullet Rd. Cape Canaveral, FL 32920 ph 321-868-1688 fax 321-868-1680
www.FPmarine.com